And now for the small print! Actually it’s not that small, and nothing dodgy, just the regular T’s and C’s as listed on all happy pants client forms…

 

 

  • All dogs must be up to date with their vaccinations, flea and worming treatments. If not please speak with me to discuss.
  • All dogs must be spayed or neutered. If not please speak with me to discuss.
  • All dogs must wear a collar and ID tag at all times.
  • You must agree that to you knowledge your dog is in good health.
  • If your pet becomes ill whilst with me, I will inform you immediately and consult your usual vet (where possible). You, the owner, must pay for any costs for veterinary treatment. Your dog will be treated under your name and address.
  • In the unlikely event that your dog passes away whilst in my care, I will contact you immediately and follow your wishes.
  • I accept no liability in the unlikely event that your dog becomes ill or passes away whilst in the care of happy pants.
  • All dogs are left entirely at owners risk.
  • All dogs are walked on lead to begin with –  regular leads at first then flexi leads can be used – until they bond with me and / or with the other dogs – this can take quite some time and it will only be once the dog can be fully trusted in my care and in a safe / enclosed area that they will go off lead and only with you, the owner’s permission.
  • Happy pants will arrange a suitable time to collect / return your dog to suit your specific needs.
  • Your house keys can be kept by happy pants for your (and my own) convenience.
  • For your and our peace of mind happy pants has fully comprehensive insurance:
    • Public Liability
    • Care, Custody and Control of animals in happy pants care
    • Loss of Key Cover
  • Please leave all accessories (lead, muzzle, coat, balls etc) in a clear, specific area for collection. If your dog prefers a certain type of treat, please supply, or I will provide my own.
  • If the weather is bad and you wish your dog to be dried after the walk and before returning to your house please leave a towel with the above accessories.
  • Ad hoc payments are requested i cash. Direct bank transfers to the happy pants bank account are are to be made weekly and are for regular walking schedules only.
  • Any cancellations should be made as soon as possible before the walk due date. Any cancellations made less than 24 hours before the walk time will incur a full charge at your normal dog walk rate. If I am unable to get access into a property to collect a dog, this will also be charged for in full.
  • All weekly walk bookings must be booked in before midnight on each Friday for the following week. Any walks booked in after this time will be subject to a surcharge of £2 per walk.

 

 

  • You must agree that to you knowledge your cat is in good health, unless otherwise stated in your kitty visit form.
  • If your cat becomes ill whilst with me, I will inform you immediately and consult your usual vet (where possible). You, the owner, must pay for any costs for veterinary treatment. Your cat will be treated under your name and address.
  • In the unlikely event that your cat passes away whilst in my care, I will contact you immediately and follow your wishes.
  • I accept no liability in the unlikely event that your cat becomes ill or passes away whilst in the care of happy pants.
  • All cats are left entirely at owners risk.
  • For your peace of mind happy pants has fully comprehensive insurance:
    • Public Liability
    • Care, Custody and Control of animals in happy pants care
    • Loss of Key Cover
  • Your cats usual food will be provided by you, the owner and receipts will be kept for any additional food bought by me and is to be paid by you.
  • Payment can be made by cash usually left out for the first visit or direct bank transfer before you depart.
  • Any cancellations should be made as soon as possible BEFORE the holiday due date, refunds will not be given to dates cancelled during the duration of the booking once visits have commenced.
  • Any vets visits will incur a £10 pet taxi charge.
  • A set of keys can be kept my happy pants with your permission.
  • It is against happy pants policy to visit any cats that have fleas. PLEASE NOTE: If your cats are found to have fleas once the visits have started (photographic evidence will be taken) then all visits are charged at time and a half and will be minimal time.